Care Instructions
NTW Service Co.
Having Septic Trouble?

ITEMS THAT ARE NOT SAFE TO USE IN YOUR SYSTEM

The following is a list of products and items that should never be allowed to flow into the system:

  • Large amounts of bleach or any other chemical that can kill bacteria.
  • Large amounts of disinfectants.
  • Chemicals that have high volumes of bacteria killing agents.
  • Cigarette filters, condoms, feminine products, large paper products, and any rubber products.
  • Shrimp shells, coffee grounds, or any level of cooking grease and oils.
  • Chemicals that are designed to clean out drains or correct "septic tank" problems.

Note: The treatment system is not a "septic tank". Septic tanks use or work by a different form of bacteria and the use of chemicals that correct septic tanks could greatly affect the "aerobic" bacteria in your unit.

PERIODIC PUMPING AND CLEANING

The state recommendation for pumping solids from a system is every 2-3 years. You should expect 1 inch of sludge at the bottom of the unit every year. If you use more water than what the unit was designed to handle, you will have more build up in less time. This means you will need to have your system pumped and cleaned more frequently.


THE CONTROL PANEL

Each treatment plant has a control panel located on a exterior wall of your home. The control panel is equipped with a complete systems malfunction alarm system. This alarm system allows you to monitor the entire unit without performing a complete systems check. The red light on the control box is called a high water alarm. This alarm is controlled and activated by the water level in the pump tank. If this alarm goes off, move the toggle switch to the mute position and call your installer or service provider.

THE COMPRESSOR

The compressor is located next to the control box, on the ground in a concrete housing. The compressor is also equipped with an alarm that is activated by a pressure loss in the aeration system. If this alarm goes off call your installer or service provider.

THE CHLORINATOR

The chlorinator is located between the aeration chamber and the pump tank. A white 4 inch pipe should protrude above ground in this area; this is where chlorine tablets are placed into the system. State Law requires that the unit has chlorine at all times.